Policies

All prices are in USD! 

We strive to have your orders out as quickly as possibly and often start packaging immediately. If you require a cancellation we will happily provide one as long as we haven't processed your order or started creating your custom piece. 

Thank you for your understanding. 

Purchases will be shipped to the address left at check out so please make sure it is correct. If you accidentally use the wrong address, contact us asap to change it as we often print labels right away. 

Unfortunately we can not accept product exchanges so please make sure to measure correctly to ensure your jewelry fits upon arrival. 

Warranty

We use the highest quality chains + clasps. We do offer a 30 day warranty if your piece arrives less than perfect. 

There are things that can happen beyond our control; tugging from children, exposure to chemicals & creams, catching your necklace on something. If you are finding yourself needing a new chain please contact us - include your metal choice & necklace length - and we can provide you with an invoice. 

Repairs 

Repairs can be done on a case to case basis - please contact us to discuss. Any return costs are customer's responsibility.